Vivah verifies every profile, but your own judgement is still the best safeguard. Please read through these guidelines before you start connecting with matches.
✅ Do
- Keep all initial conversations within Vivah’s messaging system.
- Video call before agreeing to meet in person.
- Meet for the first time in a public place, and let a family member know.
- Verify education, employment, and family details independently where possible.
- Report any profile that feels dishonest or pressures you for information.
- Take your time — a genuine match will always respect your pace.
🚫 Don’t
- Share bank details, OTPs, passwords, or copies of financial documents.
- Send money or gifts to someone you haven’t met in person, for any reason.
- Share your home address before you’re fully comfortable.
- Feel pressured to move the conversation off-platform immediately.
- Ignore inconsistencies in someone’s story about their job, income, or family.
- Agree to travel to meet someone alone, especially to another city or country.
Warning Signs to Watch For
Requests for Money
Any request for money, however small or urgent-sounding, should be treated as a red flag — report it immediately.
Rushing the Relationship
Pressure to get engaged, married, or to skip family introductions quickly is a common manipulation tactic.
Avoiding Video Calls
Be cautious of matches who consistently avoid video calls or meeting family, even after weeks of messaging.
Overseas Emergencies
Stories involving stuck luggage, medical emergencies abroad, or customs fees are classic romance-scam scripts.
How Vivah Keeps You Safe
- Profile verification: ID proof and details are checked before a profile goes live.
- Protected contact info: Phone numbers and addresses stay hidden until both members consent.
- Report & block: Every profile and message thread has a one-tap report option, reviewed by our Trust & Safety team.
- Dedicated safety team: Reports are typically reviewed within 24 hours, with immediate suspension for confirmed violations.
Report a Concern
If a profile or conversation feels unsafe, use the Report option on the profile or message thread, or email safety@vivahmatrimony.com directly. In case of immediate danger, please contact your local police first.